S.A.F.E.™ Approach for Healthcare (Level 1) – Recognizing and Diffusing Conflict and Aggression, Safety Awareness, Interpersonal Communication, and Customer Service
The S.A.F.E. Approach™ is an exciting training program designed specifically for those in the healthcare field where the effective use of verbal and non-verbal communication skills can reduce the risk of negative or violent encounters with patients, visitors and co-workers.
The S.A.F.E. Approach offers nursing contact hours for Levels I, II, & III. This continuing nursing education activity was approved by the Midwest Multistate Division, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.
At the heart of The S.A.F.E. Approach is the concept of recognizing potentially hazardous situations and mitigating their impact, all while treating individuals with dignity and respect – a key component. We know that compassion, empathy and a comprehensive understanding of human behavior can resolve or even prevent most conflicts. It\’s only on rare occasion that an individual must resort to some form of defensive posture or response, but it’s this key component of our training that separates The S.A.F.E. Approach from many others: our simple, effective and easy to remember methods for enhancing personal safety.