Poor policies and procedures increase your chance of an incident taking place and if so, not being handled correctly; exposing you to more risk. In addition, studies show that up to 30% of workplace violence incidents are never reported out of fear of retaliation and lack of faith in the system. This often leads to poor employee morale, with many studies connecting poor morale with lower patient satisfaction.
Strategos can help you with both system-wide and individual facility policies and procedure review and developement.
Healthcare Consulting We Offer
Workplace Violence Written Plans & Programs
This is an area that I have been shocked to see most corporate clients (even Fortune 500 companies) are woefully unprepared in terms of written plans and programs. We have developed customized WPV programs from an overarching organizational level to a facility level that much of the program is templated however each client engagement does get a customized approach based on “Goals & Objectives Questionnaire”
Liability reduction and OSHA’s General Duty Clause Compliance require that organizations are able to demonstrate “due diligence preparedness” post-crisis to manage and reduce liability associated with these types of events. So, what is “due diligence preparedness”?
Simply defined it is “Demonstrating reasonable effort to prevent harm to others prior to the event occurring.” This does not mean that “prevention” is the expectation however as “reasonable effort” is what needs to be demonstrated. So how can you as an organization demonstrate reasonable effort? This can be done through a 3 pronged strategy: 1) Written Plan(s) 2) Training for Staff 3) Interval Drilling/Exercises.
Typically when asked if an organization has a written workplace violence program the answer is “Yes”. When asked what this program consists of however it is determined that it is only a “No Bullying-No
• WPV Program Document
• WPV Program Policy
• Domestic Violence Policy
• Intruder Response Policy w/ Floorplan Callouts
• WPV Incident Report Form
• Employee WPV Hazard Assessment
• Personal Conduct to Minimize Violence Handout
• Warning Signs of Escalating Behavior Handout
Intruder Response Physical Security Assesments
We can conduct an assessment that was intruder response and workplace violence specific. The process that we do this is to first identify the goals and objectives of the organization as well as their core mission. The purpose behind doing this is so that we can make
Behavior Risk Assesments
This off the shelf service we offer to our clients for when they have a reported concern or threat by an employee or person of interest to the organization. Historically risk of violence related to