Workplace Violence Training

8 HOUR

“Peace is not the absence of conflict, but rather the ability to resolve conflict without violence.”
C.T. Lawrence Butler

When it comes to workplace conflict, there are two approaches:

• Fan the flame
• Extinguish the flame

Many well-meaning people fuel a conflict when their goal is actually to defuse it. And in today’s volatile workplace environment, that can lead to a crisis. According to the Occupational Safety and Health Administration, more than 2 million Americans experience workplace violence each year.

• 2 hours of classroom instruction focused on communication, safety awareness, recognition and de-escalation of real world workplace violence situations.
• Level III builds upon the skills learned in Levels I and II.
• 4 additional hours of training focused team skills that stabilize and control a violent individual who is a danger to themselves or others.
• Typical Level III students are safety and/or security officers.
• 20:1 student to instructor ratio.
• No one wants to add to those statistics.
• Often, it comes down to a lack of training. And that’s the good news. Many conflicts can be minimized or avoided with education.

Our Conflict Management and De-Escalation course helps managers and employees:

• Recognize the signs of a potential conflict
• Treat all people with dignity and respect
• Recognize signs of aggression
• Reduce risk
• Tactically position yourself for a safe interaction
• Professionally conduct interviews in a neutral, objective manner
• De-escalate aggression
• Turn a negative interaction into a positive one

Strategos International has shared these principles with:

• Airport personnel
• U.S. government agencies
• Health care staff
• Workplaces in diverse industries

Let us know how we can help you remove unnecessary conflict from your workplace and free up energy for more productive tasks.